How Toyota is transforming its digital employee experience

Toyota, one of the world’s largest car manufacturers, has embarked on a project to transform its digital employee experience (DEX). In the US, Toyota has ambitions to eliminate its traditional IT service desk this year, and if it’s unable to hit that target, it aims to at least reduce IT help desk calls by … Read more

Revised NHS App key to tackling waiting list

A revised NHS app will form a key part of the government’s Elective Reform Plan to address the NHS waiting times crisis. The Department of Health and Social Care (DHSC) said that the upgraded NHS App will enable patients to choose providers, book appointments in more settings and receive test results all in one … Read more

Foodora tests drone and robot deliveries in Sweden

Foodora Norway, the Oslo-based subsidiary of online quick-commerce (Q-commerce) food delivery brand Foodora Group, has partnered with Nordic communications company Tele2 to pilot test home deliveries using robots and drones supported by 5G internet of things (IoT) technology. The Stockholm metropolitan area was chosen as the test location for the ground robot and drone … Read more

Zoom pursues the path to happiness through AI

Deliverables from advances in all technologies take an array of forms, but they’re mainly of a standardised and recognised variety. That’s very much the case with collaboration tools. Their implementation is usually measured in terms of productivity gains: how much more can be done by the new tech; what additional features and functions are … Read more

Citius, altius, fortius, wireless: How Orange claimed Olympic gold

There are not many critical infrastructure managers who wouldn’t welcome a work trip to Los Angeles after they had completed, successfully, perhaps the most stressful and rewarding project of their professional life. Speaking with Computer Weekly in November 2024, Bertrand Rojat, chief marketing and innovation officer of events at Orange, appeared to be very … Read more