Gitex Global: Avaya augments CX role with AI-based Virtual Operations Manager

After revealing in May 2024 what it said was a winning formula for enterprises, whereby enabling a high-quality customer experience (CX) through tools such as advanced artificial intelligence (AI), plus a commensurate employee experience (EX), would see firms able to achieve their required and sustainable business growth, Avaya, a global leader in enterprise CX, has … Read more

Telefónica and Halotech integrate post-quantum encryption into IoT devices

With the advent of quantum computing, there have arisen as many threats as there have opportunities. To mitigate against the former, leading telco Telefónica has teamed with Halotech Digital Services to launch an internet of things (IoT) solution called TU Quantum Encryption, promising secure communication based on post-quantum encryption for safety-critical applications in industries such … Read more

KDDI advance Open RAN deployment in Japan through Samsung deal

In the latest part of its ongoing strategy and vision to adopt and deploy what it believes is “leading-edge” network technology, leading Japanese telco KDDI has selected Samsung Electronics as its main supplier of 4G and 5G O-RAN-compliant virtualised Radio Access Network (vRAN) services for deployment of Open RAN infrastructure in its domestic market. From … Read more

Nokia Bell Labs, Vale dig deep for mining network service

Working to the expectation that future mission-critical networks will enhance productivity and safety by including cognitive services in almost every layer, Brazil-based global mining company Vale has inked a research agreement with Nokia’s research arm, Nokia Bell Labs, to implement a cognitive monitoring network service, enabling performance, reliability and safety enhancement of mining operations. Headquartered … Read more

Soracom brings connected car strategy into higher gear

Arguing that the enablement of connected car services for automakers is still missing the ability to be simple, secure and scalable, internet of things (IoT) connectivity services provider Soracom has announced its global strategy for the connected car industry that aims to address the connectivity and cloud management challenges faced in the journey to put … Read more