CII institute pushes back into the operating black

The institute arm of the Chartered Insurance Institute Group returned to operating profit in 2023 with a £745,000 surplus after three years of red ink. When Covid hit in 2020, the institute posted a £6.63m operating shortfall, trimming this to £1.47m in 2021 and halving the gap to £760,000 in 2022. Operating income for the … Read more

IMC 2024 | India leads the world in data affordability at just 12 cents per GB, says PM Modi

Prime Minister Narendra Modi spoke about India’s remarkable achievement in reducing data costs, stating that the country now offers internet access at an astonishingly low rate of just 12 cents per gigabyte (GB). This significant drop in prices has positioned India as a leader in global digital affordability, he said. Modi was addressing the India … Read more

Gitex Global: Avaya augments CX role with AI-based Virtual Operations Manager

After revealing in May 2024 what it said was a winning formula for enterprises, whereby enabling a high-quality customer experience (CX) through tools such as advanced artificial intelligence (AI), plus a commensurate employee experience (EX), would see firms able to achieve their required and sustainable business growth, Avaya, a global leader in enterprise CX, has … Read more

Telefónica and Halotech integrate post-quantum encryption into IoT devices

With the advent of quantum computing, there have arisen as many threats as there have opportunities. To mitigate against the former, leading telco Telefónica has teamed with Halotech Digital Services to launch an internet of things (IoT) solution called TU Quantum Encryption, promising secure communication based on post-quantum encryption for safety-critical applications in industries such … Read more